Help Center

Frequently Asked Questions

General Questions

How long does an order take to arrive?

Can you overnight a package?

Where are your products made and shipped from?

How much is shipping?

Do you ship outside the USA?

Do you ship to APO addresses?

Can I pickup my order from your facility instead?

Do you have a retail store near me?

What is my order status?

Do you have catalogs?

Can you engrave a name into the belt or wallet?

Can you duplicate my belt or wallet?

Can I use my own buckle?

Do you offer odd size belts?

Can you add more holes then what is listed online?

Can I purchase replacement screws and hardware?

Can I order by phone?

What widths do your belts come in?

What size belts do you offer?

What are your buckles made out of?

Do you offer reversible belts?

Will the magnetics in your money clips and cell holsters hurt my credit cards and phone?

How do I unscrew the belt screws to change out the buckle?

Do you offer braided belts?

Are your belts and wallets full grain leather?

Do you accept checks or money orders?

What credit cards do you accept?

When will my credit card be charged?

Do you offer discounts or promotions?

How long do I have to return an item?

How do I return an item?

When will my refund show on my account?

What is the difference between a 1/4" and 3/16" thick belt?

What size belt should I order?

I lost weight, can I return an older belt to be resized?