AmishMadeBelts.com wants you to be happy with your purchase. If you are dissatisfied with your purchase, please contact us at firstname.lastname@example.org upon receipt of the product so we can make it right.
AmishMadeBelts.com offers a 30-day exchange or return period from the date you receive your item on all products except replacement hardware. Returns must be in new, unused, re-sellable condition. Items that are returned in damaged or in used condition cannot be refunded or replaced. Each order arrives with a return slip, which is required to process your return. Email email@example.com if you need an additional slip.
- Return shipping is the customer’s responsibility. AmishMadeBelts.com is not responsible for lost return shipments, therefore we encourage tracking your shipment. Do not use “Return to Sender” on return shipments.
- Packages returned without a return form, items that are not in new condition, or packages that are past the 30-day return window will be returned to the customer at the customer’s expense.
- AmishMadeBelts.com provides one-time size exchanges.
- All items returned must be in new, unused condition. Return shipping is the customer’s responsibility.
- AmishMadeBelts.com will absorb the cost of re-shipping a new size belt during exchanges (one time per product type, $15 per exchange thereafter) via USPS standard delivery.
- You will receive an email with your replacement product’s tracking information after your exchange is processed.
- Before placing an initial order, we encourage you to use our size guide for accuracy.
- Store credit is issued and delivered via the email address associated with the initial order.
- The credit will be less the original shipping and handling charges.
- Store credits are non-refundable.
- Please use your store credit within three years of its issuance.
- Refunds will be less the original shipping and handling charges and will be issued back to the original form of payment.
- Please allow several days for us to receive the item and issue your refund.
- You will receive a confirmation email once your return is processed.
- The refund typically takes 3-5 days to show in your account depending upon your financial institution.
PACKAGING & SHIPPING YOUR RETURN
We take great care in handcrafting and shipping your item. Please repackage it with the same care.
- Ship it in a box, padded envelope, or original packaging.
- Pack the belt in a coil shape where the buckle does not touch the front of the belt.
- Protect it in a plastic or zip-top bag.
- Confirm the belt is in its original form including the buckle and keeper loop.
- Ensure you use the return address provided on the return form.