Return Policy

**Extended Holiday Returns:  Orders placed in November and December may be returned in new re-sellable condition after the holidays. Returns must be received by January 31, 2020. Most packages are mailed with an easy return form to fill out.  Simply return your new items with this form for sizing exchanges, store credits, or refund less S&H.

 

Start your return by clicking the button above and filling out the online return form. If you received an RA number by phone you do not have to fill out the online form.

We're bummed things didn't work out and you need to return your order. We offer a 30 days return period if you need to return your item(s) for a new size, store credit, or refund to your credit card.  All items must be in new condition to return.  

Our return policy is similar to eBay and other websites. Main bullet points are:

  • 30 day return period from date received if in new condition.
  • New size product is processed quickly or refund issued within a few days.
  • If new size, we cover the cost of the new product and shipping new item to you. Buyer is just responsible for shipping belt(s) back to us.
  • If store credit to reorder something else, buyer is responsible for shipping back and will receive an email coupon for price paid less $5 to cover our original shipping.
  • If refund, refund less S&H costs detailed below. Buyer is responsible for shipping back to us.

Please click the red button above and fill out the form to receive an RA#. If you have already received your RA# skip this part.  If 30 days has gone by since your purchase, unfortunately your order is non returnable. We close out orders after 30 days like most online retailers. Items returned without an RA# that are past 30 days will be returned at buyers expense.

Please try on all items and contact us immediately if they do not fit.  Products that have been worn for long periods or marked up by holsters can not be returned. If your items condition is questionable please call us first before returning. Extra belt hardware is non returnable since they are sold at cost.

We offer a ONE TIME return of your items.  If you need help calculating your size, please contact us or ask questions in the online return form.


U.S.A. Returns

Belt Sizing Exchanges

Our belt sizing directions work 99.5% of the time but if you have a sizing issue we offer a one time sizing exchange. Simply return the item (with RA#) and we will remake the new size belt and ship it to you free. Buyer is responsible for return shipping costs. Its normally $3.00-4.00 to ship a belt back USPS First Class.

Exchanges other than length issues, please see the store credit or refunds section below. Clearance page items are heavily discounted so returns on clearance items will be processed as a refund (see refunds section below).

Store Credit

Sometimes the item you receive just doesn't meet your needs or is a different color then you thought. In this situation its best to do a store credit so you can reorder something else on our site. We are happy to speak to you and help you chose an item that will best fit your needs. Click the contact us link on the top bar to reach us.

Simply return your item to us and we will email you a gift card number to use on our store. This gift card can be gifted to a friend or used any time you would like.

The gift card amount is what you paid less $5 to cover our original shipping. Upgraded Priority Mail shipping charges are non-refundable if you chose to rush your original order. Buyer is responsible for return shipping costs. Store credits are non refundable.

Refund

If you would like to return your items for a refund, there is a small 15% "restocking fee" to cover our labor and shipping costs (shipping the original package to you). This amount will be deducted from the amount refunded to your credit card. This fee covers all of our cost including shipping and handling (labor to pull and ship the package), and cleaning/conditioning the leather to resell if necessary. Upgraded shipping charges are non-refundable (Priority Mail upgrade). Buyer is responsible for return shipping costs.


Directions to ship your item(s) back

Please return your items to the address below. All items must be in new re-sellable condition. Please write your RA# on the outside of the package. This number tells us the package is from you and how to process it. If you do not have an RA number yet please click the return link at the top of this page. 

Amish Made Belts Return
RA # _________
2568 MacNaughten Street NW
North Canton, OH 44720-9530

Buyer is responsible for return shipping costs. We may use any shipping method you like but we recommend getting tracking on the package. Insurance and signature confirmation is not necessary unless you feel it to be. Shipping is non refundable. We cover the cost to remake and reship the new size belt if you are exchanging for size. Never do a "Return to Sender" as this could get lost in the mail and take months for us to receive back.

Packages returned without an RA number, items that are not in new condition, or packages that are past the return policy will be returned at the customers expense.

How to carefully pack up your items

Please ship your items in a box or padded envelope. You can reuse the same packaging if it's not torn up.  Please coil up the belt like it was shipped to you so the buckle is not touching the front of the belt. Place it in a plastic or zip style bag so its protected.  Please do not use tape or bands around the belt as those could damage the belt! If you removed the buckle, please reattach all hardware as you originally received it.

Once we receive your package

We normally process returns within 1-2 business days.  You will receive an email once processed. You will receive your refund in the original form of payment.

Exchanges are processed quickly once received and added to our work order to be remade. Your new order will be shipped free by USPS standard delivery. If you asked for a store credit, a long coupon code will be emailed to you once your return has been processed.  You would enter this code during checkout on the page you enter your shipping address.  

We triple check all items before they are shipped out but if you receive a defective product, please contact us so we can replace it for you.

Canada Returns
Due to high shipping rates, we do not offer free returns on orders shipped to Canada but do offer refunds less S&H.

Refund: You may return the items for a refund less $5 per item returned.  Original shipping costs is non refundable. For example, if you paid $80 for the product and $23.99 for shipping, you will receive a $75 refund ($80 - $5). You may also opt for a store credit if you would like.